Why is my deposit address blank?

Why is my deposit address blank?

07 Jul, 2019 48 Account
Print Topic

If when visiting the funds page on the exchange your deposit address is blank, this is due to an API delay in generating an address for you on the blockchain. Various factors can cause this issue such as browser type, bandwidth (internet speed), device.
 

 

If this happens, you can try disabling any extentions (if any) on your browser such as Ad Blockers, as well as try to use a Desktop PC/MAC to access the funds page.

In most cases, no action is needed - Just simply wait a few minutes and refresh the page and the address will show for you.